--- title: Receiving and managing deliveries at Cicada Innovations description: Guidelines for addressing, collecting, and handling incoming packages for residents. --- [Skip to content](https://resident-portal.cicadainnovations.com/knowledge/how-to-send-and-receive-mail#main-content) English Show submenu for translations [Have a question? 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[FACILITIES](https://resident-portal.cicadainnovations.com/knowledge/cicada-innovations?hsLang=en#facilities) August 12, 2026 # Receiving and managing deliveries at Cicada Innovations ## Guidelines for addressing, collecting, and handling incoming packages for residents. Cicada residents are welcome to have parcels delivered directly to the National Innovation Centre. All deliveries will be received at the front desk and securely stored in the mail room on the ground floor. #### Please address deliveries using the format below to ensure smooth processing: Your Name Your Company Name National Innovation Centre 4 Cornwallis Street Eveleigh NSW 2015 - The reception will notify you when your delivery arrives. - Trolleys are available in the mail room for transporting parcels — please return them on the same day after use. - For large items, including pallets or oversized packages, a team member from your company must be on-site to receive the delivery. These items cannot be stored in the mail room and must be moved directly to your suite or lab. - Large deliveries can be made via the loading dock, accessible through the boom gate on Cornwallis Street. - For any questions about deliveries to Cicada please contact- reception@cicadainnovations.com or [aj@cicadainnovations.com](mailto:aj@cicadainnovations.com) - [JUMAR BIOINCUBATOR](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#main-content) - [COMMUNITY](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#community) - [FACILITIES](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#facilities) - [PROGRAMS](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#programs) - [GUIDE TO JUMAR BIOINCUBATOR](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#guide-to-jumar-bioincubator) - [COMMUNAL LAB INFORMATION](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#communal-lab-information) - [SAFETY / POLICIES](https://resident-portal.cicadainnovations.com/knowledge/jumar-bioincubator?hsLang=en#safety-policies) - [CICADA INNOVATIONS](https://resident-portal.cicadainnovations.com/knowledge/cicada-innovations?hsLang=en#main-content) - [A GUIDE TO CICADA INNOVATIONS](https://resident-portal.cicadainnovations.com/knowledge/cicada-innovations?hsLang=en#a-guide-to-cicada-innovations) - [FACILITIES](https://resident-portal.cicadainnovations.com/knowledge/cicada-innovations?hsLang=en#facilities) - [SAFTEY/ POLICIES](https://resident-portal.cicadainnovations.com/knowledge/cicada-innovations?hsLang=en#saftey-policies) - [ENGINE SHOP](https://resident-portal.cicadainnovations.com/knowledge/cicada-innovations?hsLang=en#engine-shop) - [CICADA HEALTHTECH HUB](https://resident-portal.cicadainnovations.com/knowledge/cicada-healthtech-hub?hsLang=en#main-content) - [COMMUNITY](https://resident-portal.cicadainnovations.com/knowledge/cicada-healthtech-hub?hsLang=en#community) - [FACILITIES](https://resident-portal.cicadainnovations.com/knowledge/cicada-healthtech-hub?hsLang=en#facilities) - [GUIDE TO THE HEALTHTECH HUB](https://resident-portal.cicadainnovations.com/knowledge/cicada-healthtech-hub?hsLang=en#guide-to-the-healthtech-hub) - [CICADA X TECH23 PORTAL](https://resident-portal.cicadainnovations.com/knowledge/cicada-x-tech23-portal?hsLang=en#main-content) - [Your Resources](https://resident-portal.cicadainnovations.com/knowledge/cicada-x-tech23-portal?hsLang=en#your-resources) - [From Our Partners](https://resident-portal.cicadainnovations.com/knowledge/cicada-x-tech23-portal?hsLang=en#from-our-partners) - [FAQs](https://resident-portal.cicadainnovations.com/knowledge/cicada-x-tech23-portal?hsLang=en#faqs) - [Cicada Innovations](https://www.cicadainnovations.com/) - [Cicada HealthTech Hub](https://www.cicadainnovations.com/incubator/healthtechhub-westmead) - [Jumar Bioincubator](https://www.jumarbio.com/) - [Have a question? 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